Resources

Free guides for running IT work well

Three practical, long-form guides based on public frameworks from PMI, NIST, CISA, the Center for Internet Security, and others — with checklists you can use right away.

The guides are free. The first time you open one, we ask you to fill in a short contact form; that unlocks all three on this browser.

IT Project Management
Plan, run, and close IT projects with clear scope, governance, and deliverables.
- The project lifecycle, start to closeout
- Predictive vs. agile vs. hybrid, and when to use each
- Charter outline and deliverables checklist by phase
- RAID logs, status reporting, and change control
Based on: PMI PMBOK® Guide · 2020 Scrum Guide
Read the guide: IT Project Management
IT Process Improvement
Find bottlenecks in IT workflows and fix them with measurable, repeatable methods.
- Mapping the current state: SIPOC, swimlanes, value streams
- DMAIC walk-through with an onboarding example
- Lean wastes in IT and relevant ITIL 4 practices
- Metrics, automation candidates, and sustaining gains
Based on: ASQ (Lean, DMAIC) · ITIL® 4 · DORA
Read the guide: IT Process Improvement
Cybersecurity
Practical, framework-based steps to reduce cyber risk, including third-party risk.
- NIST CSF 2.0's six Functions in plain terms
- A prioritized starter checklist for SMBs
- Third-party and vendor risk basics, including SBOMs
- Incident response planning
Based on: NIST CSF 2.0 · CISA · CIS Controls v8.1
Read the guide: Cybersecurity

Guides

IT Project Management

IT Process Improvement

Cybersecurity